📜Policies

📦Shipping Policy

We process and ship orders within 3–7 business days for processing and production before dispatch. Delivery times depend on your location and chosen shipping method. You will receive a tracking number once your order has been shipped.

🔄Refund Policy

We value your satisfaction and strive to provide high-quality products. If your item arrives damaged, defective, or not working properly, you are eligible for a full refund (no replacements).

To request a refund within 14 days of receiving your order, please include:

  • Your order number
  • A clear photo or video showing the issue

Once verified, the refund will be processed to your original payment method. ⚠️ Please note: Refunds are not available for change of mind or incorrect use.

📩 For refund inquiries, contact us at support@faithstoreonline.com

🔐Privacy Policy

We respect your privacy. Your personal information is collected only to process your orders and improve your shopping experience. We do not sell or share your data with third parties without your consent.

⚖Terms of Service

By using our website and placing an order, you agree to comply with our store policies, including shipping, refunds, and privacy. We reserve the right to update these terms as needed.

⚠️ Please note: Orders without the initial 50% payment will not be processed or prepared for delivery.

⚠️ ملاحظة: الطلبات التي لم يتم دفع النصف الأول (50٪) منها لن تُجهّز أو تُسلّم.

⚠️ Additional Note: If the order is canceled after it has been shipped, the initial 50% payment will not be refunded, as it covers shipping and handling costs.

⚠️ ملاحظة إضافية: في حال تم إلغاء الطلب بعد شحنه، فلن يتم استرجاع المبلغ المدفوع (50%) لأنه يغطي تكاليف الشحن والتجهيز.

📱 WhatsApp: +965 97608932

💬 For support or inquiries, contact us at support@faithstoreonline.com